How GemRoam works
Your top-up,
step by step.
Choose a pack, confirm the delivery details and review the total before payment. We handle your top-up or send your voucher after payment is confirmed.
- 01Choose
- 02Check
- 03Pay
- 04Receive
01–02 / Before you pay
The right pack.
The right account.
Check the game or app, region and amount. Each pack shows whether you will receive account credit or a code to redeem.
- Account top-up: enter the Player ID and any Server ID requested on the product page.
- Email voucher: enter your email at checkout. You redeem the code using the product instructions.
- Check once more: confirm your details before payment. We never ask for your game password.
03–04 / After payment
Next up:
your delivery.
Check the delivery information on your chosen product. Payment confirmation and delivery completion are separate steps.
- Account top-up: credit goes to the account saved with your order.
- Email voucher: the code goes to your checkout email. You still need to redeem it.
- Need help? If you need help with your order, use the Support page with your order number. See the Delivery & after-sales policy below for full terms.